Frequently Asked Questions

Our entire hospital safety matrix is engineered for global public works. We hold full CE markings, our manufacturing plant passes rigorous continuous TÜV SÜD factory audits, and our management operates strictly under ISO 9001:2015. For fire safety, our vinyl composites achieve superior flame-retardant rankings compliant with EN 13501-1 standards.

Our premium vinyl resin outer shells are integrated with localized silver-ion compound matrices. Verified under independent SGS clinical laboratory testing protocols, our surfaces deliver a continuous 99.9% antibacterial kill rate against high-risk hospital-acquired pathogens such as Escherichia coli and Staphylococcus aureus.

We use heavy-duty, high-precision extruded structural aluminum cores as the rigid inner backbone, paired with impact-resistant, non-toxic eco-resin vinyl outer shells. This composite architecture ensures optimal shock absorption against heavy stretcher or medical cart collisions.

Yes, absolute customization is our primary capability. Operating a 15,000+ ㎡ manufacturing facility, we can match precise RAL or Pantone color codes requested by interior designers. Contractors can submit their CAD blueprints or Excel Bill of Quantities (BQ) for immediate material take-offs.

We provide completely free architectural presentation sample boxes to verified contractors. A standard kit includes 10-15cm handrail cutaways, physical bracket accessories, and full color chain palettes. International air courier freight (DHL/FedEx/UPS) is handled via client collect accounts or fully credited back upon official volume order placement.

To drastically minimize jobsite installation labor expenses for overseas contractors, we provide factory pre-cutting and pre-drilling options. Based on your verified site measurements, we can deliver pre-processed profiles bundled systematically by floor and ward zone.

Standard batch configurations are dispatched within 7 to 15 business days depending on volume complexity. Large-scale public tenders requiring custom structural color runs generally execute container bundling within 20 to 25 calendar days from initial drawing verification.

As a direct manufacturing factory, we accommodate both massive infrastructure contracts and regional stock inventory orders. While standard stock profiles require zero MOQ restrictions, custom extrusion color matches typically maintain a baseline of 300 to 500 meters.

We operate routine global logistics networks optimized for Southeast Asia and India, directly serving infrastructure grids in Vietnam, Malaysia, Indonesia, Thailand, Singapore, and India. All structural profiles are packed into heavy-duty export-grade shock-absorbent crates.